FAQ
Do you have any physical outlets?
Yes, we have two physical outlets in Karachi where you can explore our products in person. Feel free to visit us for an in-store experience, test your favorite fragrances, and get personalized assistance from our staff.
For more information about our outlets: Click Here
Are your fragrances made in Pakistan or imported?
All our fragrances are proudly manufactured in Pakistan. We have our own in-house production facility where each scent is carefully crafted using high quality ingredients.
How should I apply Roll-ons or Attars?
For best performance, apply after a shower on clean skin. Focus on your pulse points, which naturally emit heat and help project the fragrance:
- Behind the ears
- Neck
- Chest
- Inner elbows
- Wrists
- Back of the knees
- Ankles
Are your products original?
Yes, all our products are original creations by Fawwaha Fragrances. We specialize in high-quality impressions inspired by world-renowned designer fragrances.
Do you sell authentic designer perfumes?
We do not sell designer brand perfumes. Fawwaha Fragrances offers inspired interpretations made with premium ingredients that closely resemble high-end scents.
We are not affiliated with any designer brand, and all trademarks mentioned remain the property of their respective owners. We fully comply with local and international regulations regarding impression fragrances.
What is your return policy?
We offer returns and exchanges within 20 days of receiving your order.
Conditions:
- The product must not be used more than 10%
- It should be in its original condition, without damage
Refunds:
Once your return is received and approved, your refund will be issued directly to your bank account.
Submit your return request: Here
Note:
Shipping charges are non-refundable. Return shipping costs are to be covered by the customer.
Why should I choose Fawwaha over others?
Fawwaha Fragrances is a proudly Pakistani brand, committed to offering premium quality at affordable prices.
Here's why customers trust us:
High-performance fragrance oils with long-lasting scent
Original blends and designer-inspired impressions
20-day return and exchange policy
Tester options available for select products
Transparent and responsive customer service
How long does the fragrance last?
Longevity depends on various factors like the type of scent, your skin, and the weather. On average, our perfumes last several hours, and in some cases, even longer. You’ll find lasting details in the “Product Description” section of each product page.
Which is better: Oil or Spray?
Both versions are made using the same fragrance formula.
Roll-ons (Oil-Based): Alcohol-free, longer lasting on skin
Sprays: Alcohol-based, better projection
The choice depends on your personal preference and how your skin reacts.
Why buy from an online store?
Shopping online gives you the ease of comparing different fragrances, reading reviews, and placing your order from the comfort of your home. Plus, with our customer-friendly return policy, you can shop with peace of mind.
Do your perfumes contain alcohol?
Our spray perfumes contain alcohol to help the fragrance disperse and project well.
Our roll-ons are completely alcohol-free and oil-based, suitable for those who prefer non-alcoholic options.
What is the oil concentration in your perfumes?
Our perfume oils have an average concentration of 25-40%, which is among the highest in the fragrance industry. This ensures long-lasting performance.
How should I store my perfume?
Store your perfume in a cool, dark place. Avoid direct sunlight or high temperatures, as these can affect the scent and reduce its performance.
Can your perfumes cause skin irritation or allergies?
We haven’t received any such complaints so far. However, if you have sensitive skin, we recommend doing a patch test before full application.
Is it permissible to pray (Namaz) while wearing your perfumes?
Yes. According to Islamic guidelines, alcohol used in perfumes is not the same as intoxicating alcohol. It does not invalidate your Namaz. Our roll-ons are completely alcohol-free for added peace of mind.
How long does delivery take?
Here’s what you can expect:
- Karachi: 2-5 business days
- Other cities: 3–7 business days
During peak sale periods, delivery may take longer.
Do you offer Cash on Delivery?
Yes, we do. For orders above Rs. 10,000, we require at least 25% advance payment to confirm your order. Delivery will be free and your order will be dispatched on priority to ensure timely delivery.